Amazing service!
There were shipping issues due to my location. However, Kanadoll representatives worked with me to inform me of the extra shipping charges. The US in-stock doll would have cost more than $500 additional to ship to me, it was than cheaper for the doll to be manufactured to the same specs of the doll I ordered in there facility in Asia. They even agreed to some additional features such as the finger skeleton and the movable shoulder options as well as the default options my Galaxy doll came with. They were constantly in contact if there were any issues like the factory advising that the 157c slim body I ordered would be more fragile with the finger skeleton so they suggested the 150c that had slightly thicker hands for the skeleton. They provided image examples as well as offered extra wigs and eyes to accommodate the change, which was appreciated. Between them and Galaxy dolls factory, I received pretty top-notch service. The doll I was very impressed with, Galaxy dolls manufacture process of course shows slight lines from the mold but its minimal. Quality seems excellent, this is the first life-size doll I have ever owned. Painting on her for details I swear in some lights there seems like veins were painted on then slightly touched over to blend in with the skin tone. To also note, there is the chemical smell of the TPE but after the first wash it has reduced a fair amount and after the next several washes I expect it to go away. I cant express enough how impressed I am with Galaxy doll. From what I researched on another site they under JX dolls umbrella but manufacture more westerner themed dolls as opposed to JX dolls who focus on Asian themed ones correct me if Im wrong. Overall the customer service I received through Kanadoll was beyond amazing, shout out to Galaxy dolls who did an amazing job with my doll, detail and craftsmanship is there while being more affordable than most competitors. The only issue I have is the size and weight since I have never owned a life-size doll, I underestimated that one. Not in any way either companies fault, from what I read roughly 60lbs is normal for her size. I also want to point out that in no way a care package was ever mentioned. The other day I received a package I was not expecting. They had sent over a full-size blanket (with images dolls I believe), drying towel, moisture absorbent sticks, and some personal lubricant. I was not expecting that and it was very appreciated. Again, Kanadoll service, and Galaxy dolls product are both excellent. Don't hesitate to purchase through Kanadoll.