Can’t get a refund
Can’t get a refund, have to have a credit note. Spent credit note online but cannot return the items in store to swap for different size. Have to pay for delivery and return of items and then they expect me to go back to the shop again with my next credit note to buy the correct size.First floor changing rooms not usable. Ground floor changing rooms locked and you have to go to tills to get them opened. The customer service policies of this shop are awful. It’s like it’s their mission is to provide as poor a consumer experience as possible.