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Peter Smith

United States

1 Reviews
4 Reads
3 Useful

1 review

TowUniverse.com

Absolutely terrible

Absolutely terrible. They shipped me a part that their website and their customer rep said would work and it doesn’t. The connectors are different. I had to go back and forth with their customer service department at least 11 times to get them to agree they shipped the wrong part. I had to pay shipping to get the part and to return it, along with a restocking fee. I should not have to pay for their mistakes This is horrible customer service.

2025-01-27Helpful 3