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Eira isahak

Malaysia

1 Reviews
3 Reads
1 Useful

1 review

Easybook.com

Easybook service sucks!!

I booked a bus to Singapore, payment was successful but they didn't give any booking summary or eTicket. Only can email or WhatsApp and nobody answering..... No live agent, no number to calls.... I'm very disappointed with their service and I will never ever buy any tickets from easybook and will not recommend them to anybody. Service sucks!!!!! Now my ticket should be tomorrow morning and I still don't have any booking summary or ticket. How am I going to take bus tomorrow now 9.30 pm already, I'm trying for few hours... No reply no nothing at all! At last someone reply and tell me the booking was unsuccessful due to no booking confirmation issue. And they simply cancelled my booking and said refund will take 4-5 weeks... I am really disappointed and please avoid this company to buy your tickets. I've read others review almost all still didn't received their refund. You know how hard is the situation for people due to your incapability of handling this issues??

2025-01-30Helpful 1