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Robyn Shapiro

United States

1 Reviews
3 Reads
0 Useful

1 review

Miniso

HORRIBLE PEOPLE WHO WORK THERE AND HORRIBLE CUSTOMER SERVICE

I bought gifts on Black Friday at Westfield Topanga, CA. Nobody told me about the 7 day return AND MUST HAVE RECIEPT! My daughter didnt get the gift until a month later and the $27 light up Hello Kitty mirror didnt light up. I went to return it in Valencia Mall, CA. The people who work there are SO RUDE!! I asked to just exchange for one that works, she told me no. I asked her to look up my order so she can see it was Black Friday, she said she cant. I asked her to look up my account with Miniso, she said it shows nothing, She and her manager were beyond rude and unapologetic about it. She said ther is no number to call customer service and basically too bad for me. I WILL NEVER SHOP AT MINISO AGAIN!!! WHAT A JOKE!

2025-01-31