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J Hussain

United Kingdom

1 Reviews
6 Reads
0 Useful

1 review

Pan Pacific Hotels

I stayed at C Block apartment C2704

I stayed at C Block, room number C2704, in 24 Westlands, Nairobi, Kenya, where I had regular power cuts and also no access to hot water for more than 5 hours. I stayed there for 5 nights and each night there was something wrong in the apartment. When I made a complaint to the host, they said they have a no refund policy. Please stay away from C2704, the host wants to save money by reducing the amenities that the customer has already paid for by limiting electricity and hot water supply. Won't be staying at C2704 again. The service team were also a bit slow on responding to repairs.

2025-02-02