Customer service really bad
I ordered one bike that was good. So I ordered two more. One of them ended up in Denmark which is far from where I live and it took me a lot of emails before they owned up to their mistake. The other one came quite unhinged. And for half a year now, I have been whatsapping with their customer service and they are slow, keep asking me dumb questions that makes me have to explain the problems all over again. They keep assuring that they will take responsibility but I am SOOOOOOOOO annoyed right now. Because they don't. It is a shame, because in essence they have a lovely bike that, if properly put together, if fun to ride with.