Extremely Disappointing Customerservice
Extremely Disappointing Customer Service I submitted a warranty request for a leaking Geekvape device, and the claim was approved with the ticket number Geekva-6838. Since then, it has been nothing but frustration. I have been trying to contact the service center for months, and every single time I receive the exact same automated response: “We are waiting for a shipment from the warehouse.” No updates, no solution, no timeline — just endless waiting. For a company that sells premium products, this is extremely disappointing. I honestly expected Geekvape to take their warranty promises seriously. Instead, I have only been delayed, ignored, and given repetitive answers with no progress. Conclusion: ❌ extremely slow customer service ❌ no reliability in handling warranty cases ❌ months of waiting without any resolution ❌ copy-paste responses instead of real support Based on my experience, I cannot recommend Geekvape at all.