PREDATORS!!!!
An Alder agent came to my home to sale me system. As I'm a single mom new to this area I was relieved to have some security. So, I signed on. The agent told me a lower monthly price then I eventually ended up being charged. I called in to try and resolve the issue could not get anywhere. a bit later my systems stopped working I called back in and was told they had tech issues and would credit me 11 dollars after the system was fixed if I called back in. I've been having issues with this company since the beginning it's been 5 months I called over issues with the bulk of the cable and it not reaching where I need it to and had been promised by the installer it would reach. Currently called to put service on hold for 2 months and would not let me so I told them to cancel the service, and I no longer authorize them to withdraw money from my account they did anyway and will not cancel my service. I'm getting a runaround and a pass from one call to the next there's no supervisor available etc. no one knows the corporate number for Alder nothing A HUGE SCAM!!!