Horrible horrible horrible
From the first day with the sales rep. Horrible Horrible Horrible. Misleading financial options. Broken promises just to get me to sign the contract. Horrible communication from him and installations. I was ready to walk away and take my business elsewhere until a rep from out of state called me and explained that the Long Island office was replaced with new people and assured me they would take care of my concerns(that was a lie) after I agreed I did not hear again from him. So now I have a very expensive defective provia door hanging on my house. It was not installed correctly. You can only lock it from the inside. The whole bottom of the house where the front door is exposed. The things I asked for from the rep for example. I would like to use the lock I have and have it installed when they hang the door, he said no problem, my storm door I asked if that be rehung he said no problem but all a lie. Now I have no storm door they took it away my locked can’t be used on the door,installed incorrectly, false financing. If all this is not rectified quickly I have no choice but to contact a lawyer ( I have many pictures) and the better business bureau. I also had second phase of my house to be done but I will take my business elsewhere.