After multiple times canceling annual…
After multiple times canceling annual membership, they keep renewing the service against my knowledge and charging me. I just found an annual charge and found they have been doing it every year for the past 4 years, long after I first cancelled. Then when I tried to log into my account, I wasn't able to because it said 'login invalid.' I NEED for a representative to reach out and resolve this, and refund the money because I can't even access support without an account.