Hello
Hello, a year ago, I heard about this site and decided to import headphones, I found a seller, ordered them, and when they arrived, I was amazed by the quality. That's how we started a business relationship. I ordered about 10 or 20 pieces until the summer. The quality was always the best. In the summer, I decided to order 60 pieces. Even the packaging of the headphones indicated that they were not of the proper quality, and a lot of them, about 25%, had factory defects. I sell these items on social networks, and therefore in many cases I have to send these items far away, then return them, which is a very big expense. In addition, to import these headphones to my country, I have to pay $ 12.9 per kilo, as well as customs duty, which is 18% of the value. When a factory defect is detected, it turns out that I am to blame for this and these are my expenses, which are someone else's fault, and it turns out that I have to pay them a second time. At that time, he only replaced 10 of them. I brought them back at my own expense and cleared customs, since it was the first time. We talked and he promised to change the factory and send good ones. All this is also recorded in our correspondence. In the Made in China messenger, several batches arrived really good, then 2 out of 15 had a defect, which he told me to return and the problem would be solved. He literally ignored me. Since there were only two pieces, I didn't pay much attention. Before your new year began, I ordered 20 pairs of headphones, for $300. After that, today he wrote to me that the factories were already closed and he couldn't send it, and after that he wrote to me that he still managed to send it, the shipment arrived and I started selling them, it turned out that all twenty have a factory defect and automatically pause, the sensor has a problem, after many struggles and videos I proved that all twenty have a defect, these videos are also in the Made in China messenger, in the correspondence, he told me that he would replace all twenty, but even in this case I would lose $ 118 and have to pay both the weight and the duty again, I survive on this and I paid the last amount for these headphones, hoping that I would sell them, even if I were to replace them, it turns out that I would have to buy 5 pieces for $ 15, then he should adjust the price of the headphones to $ 5, so that I can present the invoice generated from the Made in China website to customs and not have my shipment stopped, which again It is related to my expenses, I am writing this because I feel cheated for the third time, I no longer want to deal with this seller and I demand reimbursement of my expenses, I have not done anything wrong to him to be in such a situation, or his mistake is not compensable at my expenses. You can see any of these cases in the correspondence, how many times I made concessions, and he seemed to think I was even more stupid.