Don’t order a hat unless you take a chance it isn’t damaged during shipping
I placed an order for three items, two pride shirts and one pride hat. Shirts were fine; however, my worse nightmare came true when I saw the package arrive and noticed it was not in a box but soft plastic bag. The hat was damaged near the brim. It couldn’t be fixed. I contacted the company and never really spoke to anyone personally as I think it was all computer generated as I kept on asking a question and it wouldn’t answer. It just kept on saying they were sorry and can they offer me a discount for my troubles. As many emails that went back and forth, they would not take the return nor give me a full refund. I had to agree to a partial return. I recommended that if a hat is involved to ship it in a box; however, they seemed not to care and take the request back to shipping. Overall, glad the shirts were good so don’t order a hat from them unless you want to take that chance of damage.
