Great products not as great communication.
I received my order with no problem. I do wish they had better communication. There was no indication that they were out of stock when I placed my order.
Melissa
United States
2★ Reviews
2👁 Reads
0👍 Useful
2 reviews
Horrible communication
I placed an order an got my confirmation. I was told in there delivery in 30 mins to an hour. Five days later nothing. Email was unanswered. I did reach them via live chat the next day and was told they were out of stock and it should be another day or 2. With that information I figured ok I can wait. Now 3 days after that I am done. Went to the live chat and no response. 20 minutes with no response to my request to cancel and receive a refund that they had previously offered. I understand being out of stock etc but it was only communicated after the purchase and the timeframe was not accurate clearly. UPDATE: I contacted again through live chat and money was refunded. Still unhappy with communication level.