Trust in Silverbullion destroyed
First, this is a genuine review. This is Trustpilot. My trust in Silverbullion is completely gone by now. I have a significant silver position stored in their vault which I cannot sell because of a daily transaction limit on my account. I delivered all the requested documents to increase the limit, but support just does not reply. For a whole week now, none of my messages have gotten answered. The issue itself could easily be sorted out, but support just refuses to communicate. With a company like Silverbullion that you use to buy precious metals and store them for you, it is all about trust, isn't it. Imagine you trust them with your precious metals, and then, when you want to sell them, you find out you are blocked to do so and they just do not fix the issue. Imagine you think you have wealth, but then you find out your wealth is not really worth anything because you cannot access it. Honestly I never thought Silverbullion would do this. They seemed trustworthy. I had trust in them. It is a shock to see how they just let you down. In this kind of business trust is everything. Silverbullion managed to destroy mine.