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Darlene A. Mason

United States

1 Reviews
4 Reads
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1 review

Byte

DO NOT USE BYTE ALIGNERS…

What was stated on here as well is they do not send you your entire plan of aligners at once and when you are ready for the next supply ,you basically have to fight for them. The only communication is via email and all repeat questions with more than one "case officer" asking the same questions. It's very inconvenient and repetitive and gets frustrating. They ask you to take picture after picture after picture and when you do so the next agent will request the exact same pictures all over again. I even had to go and find a new dentist that could take the x-rays that they required and still haven't received any new aligners from them. I have argued with them over and over about where my case is and at this point nobody is even responding to me. All I want is a refund and it looks like that's even impossible to get as well. Oh I forgot the part where my bite is completely off and from using the hyperbite my jaw has nerve damage.

2025-02-06