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N.A. den Hartog

Netherlands

1 Reviews
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1 review

WPS Office

7-day free trial NOT refunded after cancellation

I signed up for a 7-day free trial as I needed a proper pdf reader/writer app and paid the amount of €35,99. Well before the end of the trial period I cancelled the trial, which was confirmed by WPS Office. Unfortunately, I received no refund and asked again after a few weeks via their web application, with reception confirmation. Again, nothing. After a few months I repeated my request. Now I received a reaction, signed with "Warm regards". A day later the message came starting with "Thanking you for your support" (?) and saying they cannot refund for some reason. In the end: they offer a PAID free trial.

2025-02-07