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BRAN

United States

1 Reviews
7 Reads
1 Useful

1 review

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Frontdoor forced me into a monetary penalty

When I contacted Frontdoor several weeks in advance, they refused to let me schedule an appointment despite an upcoming monetary penalty from my insurance until I could show them photos of my new property -- which was impossible because we had yet to close. There is a one-week gap between closing and the penalty. Frontdoor assured me they could accommodate this and refused to schedule me. Upon calling them right as closing was complete, Frontdoor now has a 2-week waiting period and not much sympathy from the representative. They didn't even want the photos! The lesson is to lie so that things actually happen when they should happen.

2025-02-17Helpful 1