Purchased 300k NBA2K25 VC, only 100k arrived and out of 20$ they refund me 7$
Purchased 300k VC from NBA2K25 from which only 100k arrived, made me waste 4 days no sleeping because they´ve said merchant would send me log in code, which did not after the first time topping up. I´ve contacted CS but seems like he does not speak english or do not understand what I wanted. He asked me to disable Steam Guard, which: -Firstly could be risky since account can be stolen. -Secondly, my steam guard is linked to a virtual phone number so If I erase it, I need to purchase another number -Thirdly, I offered log in asking fro code, which they hesitated -Fourth and last, they ended up logging in with steam guard, form which you can keep the account if you need more time topping it up, waited for another 3 days until merchant finally managed to request the code, but did absolutely nothing Out of 20$ of value, they´ve refunded me only 7$. Which is a non sense since 300k VC for 20$ should be around 6-7$ per 100k. Such a scammers and badly CS service that cannot understand english, just telling me to refund order "if I cannot wait" DO NOT BUY FROM THEM, unless you want to waste time and money I´ll request full refund from damages caused from my bank and block payments from them.