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Alma

United States

1 Reviews
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1 review

Omybagstore

WARNING, BUYERS BEWARE!

WARNING! Customer service doesn’t exist with this company. They sent me a damaged product, that was only wrapped in a thin plastic shipping bag. There was no packaging material for protection. Of course, I wanted to return it. The materials used to make the bag are very low quality and cheap. They even included the original import receipts that were written in Chinese, when sending it to me. It probably only costs $10 to make. Absolutely not worth the $160 price that I paid, and that was the sale price after 20% off. After emailing them, I found out that I was responsible for international shipping to send the product back to Singapore and possibly pay a customs tax. They tried to talk me out of returning it multiple times, and kept mentioning that they would give me 40% off the total price I paid. I thought this was a good solution, and agreed to it. Apparently, there was a miscommunication or language barrier. After several emails back and forth, they told me what they really meant to say is only $40 off. It’s definitely not worth shopping with this company for a fake knockoff bag from China, that you can’t even return when it’s damaged. You can easily find a similar fake bag from a street vendor or at a swap meet for the same price that it would cost for the international shipping to send it back. I would rate this company and their products 0/5 if that was an option. Two thumbs down 👎 👎.

2025-02-11