Great customer service
I see a lot of negative reviews for online ordering so I wanted to share my experience. I placed an order for a number of running shirts and shorts during their anniversary sale. A day later I received an email saying my order was canceled. Needless to say I wasn’t pleased. I called customer service, and it took around 10 minutes to connect to someone. However, the woman who answered was exceedingly helpful and nice. She quickly turned a negative experience into a positive one. I’m a first-time customer, so that is especially important to me.