Their sales and delivery process is…
Their sales and delivery process is great! If filament and resin are in stocked, they ship very quickly, but if not all items are in stock, shipments may arrive over two or more days. Also, pre-orders may take time. I see both sides. If you're a business, and need it now, they are fantastic. As a maker, I'd rather everything arrive at one time. I've always been happy with the quality of their filaments and resins.