My two cents on xTool and the shipping…
My two cents on xTool and the shipping concerns/delays. I made a purchase on Friday 7th of November 2025 and I had to use SEPA bank transfer because of online payment limits on my card. In general SEPA payments are instant / same day, so I expected prompt acknowledgement on their portal (reading the information available .. 1-3 days for linking payments and orders based on notes from the bank transfer). I was a bit worried of mistake on my part and opened ticket asking for payment confirmation ... I was kind of concerned I had to wait month for shipment (based on reviews and comments) and my fear was that they will delay at every step, but on the third day my order got acknowledged and the shipment process started. Six days later I got the machine and two mystery box packages, which for DHL shipment to my country is kind of perfect. So in conclusion ... xTool support is doing its job and are professionals, the purchase process and shipment can be improved, but are OK at the current state (linking SEPA payments and orders). Shipment is fast and most of all, product and software quality are at impressive high levels and polish.
