Poor quality and service
Purchased a rug, and it was perfect in our living room. We had to clean a spot, used carpet safe, gentle, cleanser and the colors ran into the natural color. Reached out to customer service, showed them the cleaner used (which we use on all other rugs and carpets with zero issues), sent pictures, and several weeks later they offered a 25% discount because it was outside of the 30 day return window. Who cleans a rug within 30 days of purchase?! Unacceptable. Do not recommend rugs usa or this rug.