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Chantal

Netherlands

1 Reviews
3 Reads
0 Useful

1 review

Moon Magic

the jewelry is beautiful, service is bad

the jewelry is beautiful, and I think also of good quality. it is a style that you cannot simply find and that I think is certainly worth something. I am very dissatisfied with the service, they are very slow or just don't take care of things until you go after it yourself. I have been working on 1 order for 2 months now... everything has taken so long on the administrative side of moon magic that a certain discount has already expired, which means that I ended up losing even more money than was intended. I had to return my first order because the ring size was incorrect. I measured several times using their measuring method on the website, used both methods and still the rings turned out to be too large. I have now lost 2 months in time, and literally double the cost in money. they are beautiful jewelry but I won't come back, it's not worth it with such prices and bad service.

2025-02-19