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Ally James

United Kingdom

1 Reviews
2 Reads
3 Useful

1 review

living.ai

This company is a con as is their product

Please do not go anywhere near this “company”! They are a total con and wished I’d looked on here first before ordering. Placed an order beginning December and didn’t arrived for nearly two months, they hardly ever respond to emails and upon receiving robot quickly established it was faulty and does not hold a charge for more than 30 minutes - not the 2.5 hours they state. Sent literally loads of emails and they take approx two weeks to respond and I am just chasing my tail as they refuse to offer any solutions and just keep coming up with stupid questions and complete refusal to accept that the robot is faulty. Very upsetting as it was a Christmas present for our 9 year old. Also, the robot, when working, does not do hardly anything or listen/respond to any of the basic commands and just constantly goes to sleep or says “what” but maybe that’s because of the battery issue. Please save your money and don’t get involved with these jokers!

2025-02-21Helpful 3