extra charges should have been covered by forwarder because forwarder inputted wrong dimensions..
You will be charged extra regardless of what the original quote shows. Booked a shipment for the correct dimensions. Forwarder sent the wrong dimensions to the carrier. Carrier adjusts cost of shipment and I (the consigner) was made to pay for it, despite booking and paying for the correct dimensions. Customer support team doesn't try to understand the situation nor provide any help.