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Judi W

United Kingdom

1 Reviews
3 Reads
1 Useful

1 review

Alipay

Tedious and Frustrating to even start using it…

Quite simply the most tedious and frustrating app I have ever registered with. Having read that it was a compulsory thing to have for my trip to China, I downloaded the app and then spent the next day and half trying to get my ID via the passport and facial recognition verified. The app does not like the new reflective UK passport pages (mind you that's also caused issues on a couple of GB apps I had to download recently)- the instructions for the facial recognition are useless and it kept timing out. It also has no tolerance for those of us who are a bit older and therefore possibly a little slower and also those of us who are not addicted to taking picture on our phones and using it as our extra limb. I am very likely going to uninstall it and take cash instead (as I now discover that contrary to AI - cash is freely accepted in China)!!!

2026-07-05Helpful 1