Great customer service
I had originally rated this brand a 1 star and left a negative review. Although I was not happy with the necklace I received, Pascal’s customer service was great. They gave me more details about the product I had ordered and also offered to exchange it for a new product. When I decided to go with a refund instead, they happily obliged and gave me my refund as soon as the return shipment was received. The process was quick and painless and they promptly responded to all of my emails.