SCAM! Never received order or even confirmation email
SCAM - DO NOT ORDER!!!!! Would give 0 stars if that was an option. I placed an order 2 weeks ago. No confirmation email received, no shipment or tracking information provided. I have followed up twice (via the shop app as well as the snow website customer service) and received automated responses but no actual response, can’t seem to get ahold of an actual person. My card has been charged and yet I have no product nor information from the company on it ever being purchased. LUCKILY I have the shop app to have the order number, otherwise I would’ve been screwed without an email confirmation. Will be disputing the charges with my bank, and reporting to BBB!
