This was the worst customer service…
This was the worst customer service experience I’ve ever had online! And I do a lot of shopping online. They say they guarantee satisfaction, but they do anything but. And when you give them a good reason for wanting to return the product, they ask you to take pictures of your bag and the product then offer to give you 10% of the cost of the shoe in a refund! They also charge exorbitant shipping fees. Also, I tried to cancel my order within 20 minutes of making it, and they said they had already shipped my order, which is incredibly bogus. I received my order a week later. Do not use this company!