I love their products that work well, but…
I love their products that work as promised, such as their video transcoder (now part of Unifab). Some of their newer, more graphics-intensive products have never worked for me, and their support always stalls out and I give up because it is so much work to keep going on and on with them and never getting anywhere/. I should try insisting on a refund but I never have yet. BE CAREFUL with them! They always try to get you to upgrade products you have already upgraded. And they promise certain things will be lifetime if you paid for lifetime, and then take some of those lifetime things away, and then require payment for them again. Very deceptive and unfair business practices. I really do not want to support them, but i use the transcoder all the time and some other stuff now and then, and I keep hoping the more intensive stuff will get fixed so I can try those also.