Untrustworthy and Deceptive Practices
Untrustworthy and Deceptive Practices Our experience with Can Capital has been nothing short of frustrating and deceptive. We requested payoff figures multiple times, only to receive significantly different amounts each time, with no clear explanation for the discrepancies. When we attempted to get clarification, the representative assigned to our case outright refused to communicate with us. To make matters worse, their legal counsel sent us a letter claiming he had reviewed all our documentation, yet his statements made it clear that he had not. This raised serious concerns about the integrity of their process. As if that weren’t bad enough, they arbitrarily added an extra $10,000 to our payoff amount, citing "operational costs"—a vague and unjustifiable charge that was never mentioned before. Can Capital’s lack of transparency, poor communication, and misleading practices make it a company we cannot recommend. If you are considering working with them, proceed with extreme caution.