Creality A company that is not trustworthy.
Creality. Creality Customer Service A company that is not trustworthy. I purchased a Falcon 2 22W laser cutter on 2/12/24. On 14/1, Creality sent me a Falcon 2 10W instead. This was not what I had purchased, and I have spent two months trying to get them to send the correct laser cutter. Since I do not trust Creality, I have not returned the received product, as I believe I would get nothing in return. My recommendation is: DO NOT buy anything from Creality. If you do, expect to receive the wrong product, a defective product, or even a used product. There is no return policy, no money back, and if you contact Creality, you're talking to a bot. Good luck."