Terrible company and customer service
The worst company i have ever dealt with. They constantly have problems. I have had 2 business set up with them for almost 7 years and the tech support is useless most of the time. I have had inventory issues where for almost 3 months no inventory was being tracked and then I had to audit my whole store of over 3000 items to correct the issue. When I asked at least not to pay my $99 for the month that the system was down they said you are renting the license and that has nothing to do with if the cloud is working or not. I run my business remotely and I have been logged out of my app and the portal for almost 2 weeks and counting. This has happened several times before but never this long. I always hear my ticket is high priority and I will get a call back from a technician but in 7 years with this mickey mouse company I have not received one call back or ever successfully got a hold of a manager. Looks like I'm going to have to bite the bullet and spend $4,000 to buy a pos from a different company that works and cares about their customers and their businesses