Unfair practices
My monthly payment is due on the 18th of the month. yet on the eleventh of the month, they wiped out all of my credits. I had over 5,000 credits left. One minute I had them and the next, they are gone. I did not use them. I tried contacting them, but a response never came. Also, they are burning the candle at both ends, they have a monthly subscription and credits, I buy credits, and I am challenged to use them all buy the end of the month or lose them, but I paid for these credits, they should be mine to keep. why not just give us a monthly service or credits until they are gone. doing it both ways are cheating the custom.