((Exercise caution when ordering from…
((Exercise caution when ordering from this company. My wife placed two orders, the first on January 30, 2025, for $313.92 (Order FC42729), which we have yet to receive. Despite repeated follow-ups, the company has not issued a refund. Unfortunately, 1 made the mistake of placing another order on February 12, 2025, for $101.94 (Order #FC64389). What we received was significantly different from what was ordered — the requested size was M, but they sent a 3XL. We have attempted to resolve the issue with the company, speaking with a customer service person by the name Zoya, where ((she or him )) been requesting only with the response that they need photos and videos of the incorrect item. Later requesting to pay for the shipping price to send me another item with the size I requested, after I provided them the shipping cost pay with another credit card; I still received requiring invoice and order number for the purchase of the item when the only requested for Zoya was; pay for the shipping cost. Given their lack of resolution, we have had to file a dispute with our credit card company to recover the funds, with the two different credit cards companies without any solution. Once the matter is resolved, we intend to submit a formal complaint to the Better Business Bureau (BBB) and post in all different platforms my case to let everyone know what king of company they are and b The strategies employed by such organizations to retain the funds of well-meaning individuals who place their trust in them often involve deceptive practices designed to exploit their trust and financial vulnerability. This company is a fraud