reDollar - Open and transparent process - that is rare when selling gold!
I had some gold to sell and went to a local buyer that I previously had sold silver to. After getting their quote, I decided to investigate online options. When I came across the reDollar site, what struck we was the calculator, which showed me what I could expect to receive, assuming my gold was 14K, as I believed it was. I was reassured to proceeds knowing that my shipment to them was insured, and that I could pass on their offer and my gold would be returned. I requested a shipping kit, and they informed me that I could save time by printing out the label, following their packing instructions and dropping it off at a UPS store. Using my calculation and weight (from a digital kitchen scale), my package was insured for the expected payout. Long story short, the package got to them in a couple of days, they analyzed the gold, sent me the analysis report, and made an offer. The offer was close to exactly what the estimate from the online calculator determined. It was close to 30% more than I had been offered. I used the chat feature on the website to get instructions on how to tell them my payment preference and provide the bank information. That was all done through a secure upload portal - a nice and reassuring touch. I got an email indicating that my money will hit my bank on the first business day after today. Too often, the process of selling metals or coins feels uncomfortable due to the buyer never quite being open about how they calculate what they will pay. It feels a bit sleazy, or, at the very least, opaque. That was not the case with reDollar. Their communication is quick and accurate and you know where you are in the selling process at all times. The only negative was that I left two voice messages to talk to someone but never got a call back. This was somewhat overcome by the chat feature being staffed by humans and very responsive. All in all, this was a great experience and I will definitely use them again. I have already informed friends and family members about reDollar.