No proof that bred in captivity
Customer service very dismissive. Their website says they have captive bred animals but when asked about it to obtain a permit for international travel, they just "No paperwork is provided with the animals." The "hatchling" turtle I received from them was about twice the size of a hatchling. In shipment, she spent 2 days (the extra day due to FedEx, customer service was dismissive of my concerns she wouldn't have anything to eat or drink for an extra day) in a box so small she could not move.