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Mary Woods

United States

1 Reviews
1 Reads
0 Useful

1 review

Insummers

This company is a SCAM

I ordered 2 pairs of boots. It took a month to receive them. Both were much smaller than the size I ordered. The package label said "returns" and gave a Pennsylvania address. When I contacted the company to return them they told me I had to ship them to China and pay postage and any duty due. Only after they receive them would they refund my money which could take around 30 days. They suggested a 15% refund and I keep the boots. After several emails back and forth they upped the refund to 30%. I pointed out that their website said "Hastle free 100% refund and the "return" instructions on the label had an address in Pennsylvania. They are still insisting I'm better off accepting their refund offer. I am disputing this through PayPal.

2025-03-17