Amazing customer support and service but so-so software (mac)
Tried to recover the password of my Excel file. After first examining the file, the software said that the probability to crack the file was very high. However, after I purchased it and selected brute force mode, I immediately received the message that the file could not be cracked. Additionally, the software incorporates several dark patterns. For example, when you try to buy the subscription, they silently put an additional item "download package" in your shopping cart. The content of the package is a plugin for Excel that works exclusively on Windows! On the positive side is the customer support: they were very responsive, answered immediately to my emails, and helped me manually crack my file. Thank you for that. All together, it was a very mixed experience.