Terrible service
Great until they mess up submitting to insurance for labs. I received a bill from labcorp after agreeing to labs for heart health. I have health insurance and had already met my deductible. They submitted to labcorp under Florida because it was a telehealth visit even though labs were drawn in maryland and my providers are all maryland. The bill is over $4300 because of the mistake. For months I have called and requested resubmit under maryland. I was assured it was resubmitted however the didn't do a revocation of the previous submittal so I still have a $4300 bill hanging over me. You can no longer speak to billing directly only to a service rep who submits a ticket to nava billing and supposedly will call you back within 72 hours. I've called approximately 10 times and only received 1 call back. WORST SERVICE EVER!!! and I'm still getting bills and collection notices from labcorp for their mistake. I'm in tears, this shouldn't be this hard!!!! I called again today 3/19 after receiving yet another labcorp bill only to be met with the same run around. I asked for a manager i was told they'd call me back... we'll see!!!!!