Delayed Delivery
Look. Sugargoo is a great platform don't get me wrong & I do recommend it to users but the issue is; is that my package has been stuck since the 5th March 2025 & now it's the 20th March. Of course I've contacted support but all they could do it just urge the logistics - which of course did absolutely nothing in regards to where the package is, or if it's at least being processed by them anytime soon. I have contacted Royal Mail on my side by sending them phone calls. I have talked to them saying they haven't recieved any package whatsoever & it's still waiting for it to be recieved by them according to them. I don't know what the hell is going on with my package, whether it's stolen/lost, or just the logistics being lazy with processing it, I do not know. I'm more than happy to pay extra & submit a 5 star review just to at least recieve my package, I've waited long enough & I just want it to be over with. Obviously it's not really sugargoos fault here, and their platform is fine. It's just the logistics sometimes may do some errors on their side. If anyone higher up could help me, that would be amazing! Once again, if I need to do anything, I'm more than happy to do so.