**Terrible Delivery Experience
**Terrible Delivery Experience — Lost My $100 Credit** I purchased a MacBook from Best Buy and arranged to have it delivered. Instead of delivering it at a reasonable time, the delivery was attempted late at night when no one was available to sign for it. The MacBook was then returned rather than giving me a reasonable opportunity to receive the order. What makes this even more frustrating is that I was told I could simply repurchase the MacBook — except I would lose the $100 credit that was applied to my original purchase. This was not a return I requested or a purchase I changed my mind about. Best Buy's delivery process failed, the product was returned because of that failure, and now I am expected to pay $100 more to purchase the exact same MacBook. I should not be financially penalized because Best Buy attempted a delivery late at night and then returned my order. At a minimum, Best Buy should honor the original price and $100 credit. This experience has completely changed my opinion of Best Buy. I will never do business with Best Buy again.