I placed the order for the new…
I placed the order for the new FlashForge Creator 5 Pro on April 20th, with the notice that the printer would ship the first week of May. Since that week, I have reached out multiple times and everytime I keep getting told it will ship next week. Also they did not advise that shipping will be between 30 and 40 days. There has been a lot of misinformation about this release and lack of details about the process. The only compensation I was offered was a $5 in store credit for these issues and the delays. Very poor customer service.