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JR

United Kingdom

1 Reviews
2 Reads
1 Useful

1 review

sunlu.com

Terrible customer service. Teenage son scammed.

Shame I can’t give 0 stars. My 16 year old son saved up to spend £60 on filament. Tracking showed his package at a local delivery depot 150 miles away. Package was delivered by that depot to an unknown address and the delivery photo of the package was a picture of a load of delivery sacks. My son tried to contact them and all he got was replies asking him to confirm his order number. They then stopped replying. I’ve emailed all the contact emails I can find and haven’t had a reply. My son is out of pocket with no product. Appalling. Avoid like the plague.

2025-04-02Helpful 1