I’ve been a user of SEAGM for a while
I’ve been a user of SEAGM for a while, but this recent experience has been nothing short of frustrating. My account has been locked for almost two weeks, and despite submitting all the required verification documents and a picture, my profile remains inaccessible. What's even more upsetting is that I have a seam balance in the account, which I cannot access due to the lock. I’ve reached out multiple times for support, but there’s been no helpful response or timeline provided. This lack of communication and transparency is unacceptable, especially when users’ funds are involved. I expected better from a platform that deals with digital transactions. Until this is resolved, I cannot recommend SEAGM to anyone. Handle your users' accounts and concerns more responsibly. I have to edit this....... The website unlock my account few days ago and they block it again that same day, I chatted up there customer service and they have no reason for blocking my account, all this is very strange, why the hell will they block my account for NO REASON. and I have balance on my account, all this doesn't make any sense, even if they are to block or suspend my account at least I should have access to my money. I chatted there customer service even your management, they couldn't provide any information not even a single reason for blocking my account