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Farha Z

United States

1 Reviews
7 Reads
2 Useful

1 review

Rugs USA

Awful Return Policy

Had to jump through hoops for a solid return. However their policy is awful. Though the mistake was their fault from the start by sending me the wrong item- they still want me to package it up and return it for a refund or replacement. Actually blows my mind. They offered no discount for the mistake- actually had to ask multiple times for it to even happen. Awaiting an answer and confirmation shortly

2025-04-11Helpful 2