Extremely difficult claims process
My claim with Taurus is still ongoing after almost a month of back and fourth after my device was stolen, I took out a travel insurance for a long trip which was very expensive. However when my phone was stolen, they are requesting proof that I have my box when i have repeatedly said I am not in the country and one does not typically travel with their phone box. In addition, I have not had my phone for half my holiday which is very inconvenient and I have spent many hours collating information which is almost impossible to get at times when in another country. I do not recommend for travel insurance.