Missing Item - UPDATED
Update #2: Karl responded right away and had the missing amiibo card shipped out immediately! Thank you again, Karl! __________ Update #1: Thank you for your quick response, Karl! I actually emailed "supportatlinkinbot.com" which was the customer service email address I was given along with my order. (Trustpilot doesn't allow email addresses in reviews so I had to write "at" instead of @.) I have forwarded all of the emails to the email that you have provided. Thanks again! ____________________ This would have been a five-star review if it weren’t for the issues below. February 25, 2025: I placed an order (#6208) for a full set of Animal Crossing Mini Size Amiibo Cards. February 26, 2025: I received a shipping notification right away. March 5, 2025: I reached out to the customer service team when I realized that my order was missing one card (Dom #477) and that I had received a duplicate card (Chabwick #491). March 5, 2025: Customer service reached out right away to let me know that they would send me my missing card as soon as possible. They did mention Julia, which confused me because I was missing Dom. March 26, 2025: I reached out to customer service again to see if I could get an update. No response. April 14, 2025: I am now writing this review in an attempt to get the company’s attention since they are not responding via email. These cards are supposed to be a birthday gift. I thought I had plenty of time to get the issue sorted out before my friend’s birthday but now I am getting worried because the company hasn’t reached out to me in over a month.